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E-COMMERCE / RETAILER / 2022

TremorAudio

A high-performance e-commerce solution developed for a prominent New Zealand musical instrument retailer. This project involved managing thousands of SKUs with real-time inventory synchronisation and complex product categorisation.

TremorAudio — Musical Instruments E-Commerce

Tremor Audio needed a website that could support their retail operations with specialised inventory management. A key requirement was differentiating products from overseas suppliers versus local inventory, enabling customers to see the differences more intuitively — reducing repetitive staff explanations and streamlining the shopping experience.

CLIENT
Tremor Audio Limited
SERVICES
UI/UX Design SEO Performance Optimisation E-Commerce Strategy
TIMELINE
Q3 2023
YEAR
2022
01THE CHALLENGE

Complex inventory requiring clearer product presentation

Tremor Audio carried a large catalogue of musical instruments sourced from multiple channels. Customers struggled to distinguish between product lines, leading to frequent staff inquiries and a slower in-store and online purchasing process. The project initially faced setbacks when the previous development team failed to deliver on planned requirements, necessitating a complete rebuild.

  • Previous development team did not complete planned requirements
  • No clear way to differentiate products from different suppliers
  • Thousands of SKUs needing intuitive browsing and categorisation
  • Repetitive customer questions consuming staff time
  • Needed a modern online presence to complement the physical store
02OUR APPROACH

A tailored e-commerce platform with smart product presentation

After taking over the project, a complete rebuild was undertaken using the latest technology stack. A custom Shopify-powered storefront was built using Next.js and GraphQL, delivering a fast, responsive shopping experience with clear product differentiation and optimised performance.

Complete Rebuild
Project rebuilt from scratch using modern, cutting-edge technology stack
Multi-Device Experience
Responsive design with adaptive layouts across smartphones, tablets, and desktops
Performance Optimisation
Static Site Generation (SSG) for rapid page loading across product galleries and checkout
Search Engine Optimisation
Strategic content and metadata crafting to enhance online visibility
Secure Checkout
Refined transaction processing emphasising reliability and user ease
03WHAT WE DELIVERED

Key Deliverables

Design

  • Brand-aligned UI design for the complete storefront
  • Responsive layouts optimised for mobile, tablet, and desktop
  • Intuitive product categorisation and visual hierarchy

Development

  • Headless Shopify storefront built with Next.js and GraphQL
  • Static Site Generation for near-instant page loads
  • Product filtering and search across thousands of SKUs
  • Secure checkout integration with Shopify payments

Optimisation

  • SEO strategy with structured metadata and content optimisation
  • Performance tuning for fast load times across all devices
  • Real-time customer support integration

A catalogue this size is a standard e-commerce engagement for us; see web development in Auckland for what a build at this scale costs and how the weeks run.

04THE RESULTS

Impact by the numbers

3,000+Products managed across categories
~900msAverage page load time
~0.3sIncredibly Fast PageSpeed Insights First Contentful Paint
~3xIncreased Conversion Rate
A closer look
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